Privacy Policy

Privacy Policy MGK Food v.o.f.

 

About our privacy policy

 

MGK Food is responsible for the processing of personal data as shown in this privacy statement. MGK Food cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by MGK Food.

MGK Food ensures that the personal information you provide to it is treated confidentially and in accordance with applicable legislation.

We do this, among other things, by adhering to the legal frameworks that the General Data Protection Regulation offers us. It must be clear to you as a data subject to what extent and in what way your personal data is processed lawfully. In addition, there must be a legitimate reason for processing your personal data. In order to achieve the purpose for which the personal data are processed, an invasion of your privacy as a data subject is limited as much as possible. The interference with the interests of you as a data subject must not be disproportionate in relation to the purpose to be served. No more personal data will be collected than is strictly necessary. The data will also not be kept longer than necessary.

MGK Food ensures that personal data is sufficiently secured. Appropriate technical and organizational measures are taken to prevent loss, misuse and unlawful processing. These are tailored to the risk of the processing.

If you have any questions about our privacy policy, please contact our privacy contact person, the contact details can be found at the end of our privacy policy.

About the data processing

Website, email and newsletter
When visiting the website, the used IP address, operating system and internet browser used are provided. The IP address can be regarded as personal data and will be used to deter cyber attacks, this is a legitimate interest.

In addition, the personal data that you actively provide to us by e-mail or by filling in the contact form is processed. We ask for your name and email address. You hereby grant us permission to contact us about the subject in question or perhaps to implement an existing agreement.

You can also contact us 24/7 via a social media message. Your profile is visible to us if you send us a message.

You can register for a newsletter on our website. By entering an email address and indicating that you wish to receive a newsletter, you grant us permission to send a newsletter.

If you are a customer, you may receive a newsletter with our services. This will be justified in the context of direct marketing. At the bottom of every newsletter you will find a hyperlink with which you can easily unsubscribe from receiving the newsletter.

Services

In order to carry out our work in the best possible way, we need the following information:

- (Company Name

- address data

- phone number

- e-mail address

- name, e-mail address and telephone contact person

- if it concerns a company, Chamber of Commerce extract

We also ask you for a delivery address, which may be different from your billing address, name, telephone number and email address of a person who receives the goods at the delivery address. We also ask the recipient for a signature.

We need this information to properly implement the agreement, to visit or to resolve any complaints.

No personal data is recorded with a cash payment in a store.

By making a payment to MGK Food, you as a customer provide your bank details, including the name, to the relevant bank and therefore also to us.

You can also place an order through our webshop. Please fill in the following information. The payment is then facilitated by Ideal, via our web store software.

(Potential) suppliers

MGK Food also has contact with suppliers. MGK Food has the company name, address, telephone number and e-mail address and name, e-mail address and telephone number of the relevant contact person for these suppliers. These personal data are lawfully obtained through explicit permission or the execution of the agreement concluded with the relevant supplier. To settle invoices to the suppliers, the supplier provides to us an invoice with the company name, address details, Chamber of Commerce number, VAT number and bank details, based on the agreement and legal obligations that exist for this.

Purpose of the data processing

We process this personal data to:

- be able to get in touch;

- to carry out work in the context of concluded agreements;

- send newsletters;

- make and receive payments;

- to provide you with the best possible service;

- performing the administration and accounting obligations;

- securing and improving the websites and services of MGK Food;

- analyze your website visit;

- complying with any other legal obligations (including tax or criminal fraud investigation).

You should be aware that we cannot get in touch with you without contact details.

In addition, MGK Food cannot properly implement the agreement without personal data that are important for the relevant services.

Your rights

As a data subject, you have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself.

You have the right to view, correct or delete personal data. In addition, you have the right to withdraw any consent to the data processing or to object to the processing of your personal data by MGK Food and you have the right to data portability. This means that in certain cases you can submit a request to us to send the personal data to you or another organization mentioned by you.

However, if there is a legal obligation to retain data, MGK Food is obliged to do so.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to the email address below. If you have any questions about this, you can also contact the privacy contact person by calling the telephone number below. We will respond to your request as soon as possible, but in any case within four weeks.

If you are not satisfied with the processing of your personal data, you can of course also contact us. We think it is important to find a solution together with you. You can also contact the Dutch Data Protection Authority (PO Box 93374, 2509 AJ The Hague).

Retention periods

MGK Food does not store personal data longer than is strictly necessary to realize the purposes for which your data is collected.

For example, if you have contacted us via e-mail or social media, the necessary personal data will be deleted if you are not a customer or supplier with us or if you have given permission to be included in the system. question has been answered.

The IP address for the security of the website will be kept for as long as this is necessary for this security. In addition, we refer you to Cookies, or comparable techniques, that we use.

When you unsubscribe from our newsletters, your personal data related to this will be removed from the system at the latest at the end of the relevant month.

You will no longer receive newsletters immediately. If you are/were a customer or supplier, there may be other obligations to keep (part of) the personal data.

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services.

MGK Food is legally obliged to keep certain (personal) data. For example, there is a retention period of 7 years on basic data from MGK Food such as a general ledger, debtor and creditor administration, sales administration and e-mails related to business operations. This includes, among other things, approved quotations, orders, invoices and e-mails. emails. Delivery addresses and contact details will be removed if this is no longer necessary for the execution of the service.

When it comes to potential suppliers, company name, address and contact details and contact person's name, telephone number and email address will be removed if no agreement is made unless they grant permission to be included in the system. This permission is granted, for example, when providing a business card.

If an agreement is concluded with suppliers, this data and also address will be kept for as long as the agreement is valid, taking into account the fiscal retention obligation. This also applies to data stated in the invoice, such as name, address, bank account number, name, Chamber of Commerce number and VAT number.

Sharing of personal data

Personal data is sometimes received by several parties. We only share this personal data if this is necessary for the execution of the agreement, we are obliged to do so on the basis of the law or a court decision, if there is permission to do so or there is a legitimate business interest.

An agreement is concluded between MGK Food and these third parties to make agreements about how to handle your personal data. These agreements are recorded in writing and MGK Food will monitor compliance with them. When MGK Food provides your data to a third party, it ensures, among other things, that your data is not used for other purposes. MGK Food also agrees that your data will be deleted as soon as it is no longer needed.

When it comes to third parties, you can think of:

E-commerce software, Wix

Our web store is developed with software from Wix. Personal data that you make available to us for the purpose of our services will be shared with this party. Wix has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Wix is ​​obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Wix uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored. Wix reserves the right to share collected data within its own group in order to further improve the service.

Mail traffic, Strato & Outlook

We use the services of Strato for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Strato does not have access to our mailbox and we treat all our e-mail traffic as confidential.

Payment processors, Stripe

We use the Stripe platform to handle (part of) the payments in our webshop. Stripe processes your name, address and residence details and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Stripe's services for which they engage third parties. Stripe does not store your data for longer than permitted by law.

Shipping and logistics, DPD, DHL or PostNL

When you place an order with us, it is our job to have your package delivered to you. We use the services of DPD, DHL or PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DPD, DHL or PostNL. DPD, DHL or PostNL only uses this information for the purpose of executing the agreement. In the event that DPD, DHL or PostNL engage subcontractors, DPD, DHL or PostNL will also make your data available to these parties.

Billing and accounting, e-bookkeeping

We use the services of e-bookkeeping to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. E-bookkeeping is obliged to observe secrecy and will treat your data confidentially. E-bookkeeping does not use your personal data for purposes other than those described above.

Privacy Policy Changes

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail. The privacy policy was last amended on November 13, 2021.

 

Contact details

 

MGK Food vof

Wilhelminaweg 9

6951 BM Dieren

Netherlands

 

T +31 6 25 200 207

E [email protected]

Contact person for privacy matters

Soufiane Mourabit and Nikai Groot Kormelink













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